Docflow Labs
§ ∞ Agents

Agents for the work you already run every day.

Each agent adapts to your rules, your payer mix, and your platforms. Run one or run all four — they share the same audit trail and control plane.

  • § 01 Referrals → routed queues

    Intake Agent

    Captures referrals from email and fax, parses orders and clinical docs, and routes to the right queue — including flagging anything missing for human review.

    • Parse referrals + clinicals
    • Patient + payer matching
    • Route to queue
    • Flag missing docs
  • § 02 PA packets → submissions → status

    Prior Auth Agent

    Builds and submits prior authorization packets across payer portals, then monitors for decisions and resubmits on denials — until something is approved or escalated.

    • Build PA packets
    • Submit to payer portals
    • Monitor status
    • Resubmit on denial
  • § 03 Inbound docs → structured data

    Document Triage Agent

    Classifies inbound documents, extracts structured fields with OCR + LLM cross-checks, and pushes them to BrightTree or your DME platform.

    • OCR + classification
    • Structured extraction
    • Push to BrightTree
    • Exception queue
  • § 04 Expiring auths → refreshed docs

    Renewals Agent

    Watches the renewal calendar, refreshes documentation, and resubmits before things lapse — keeping patients on therapy and revenue cycling.

    • Renewal calendar
    • Documentation refresh
    • Resubmission
    • Patient outreach

Plugs into the systems you already use

Brightree by ResMed
PointClickCare
Parachute Health
CareCentrix
EviCore by Evernorth
NikoHealth
Quantum Health
Gmail
Pilot

Need an agent we don't list?

Most of what we run started as a custom request. Show us the workflow and we'll scope an agent for it.

HIPAA-compliant · BAA included · No legacy commitments